InfinityONE (Operating domain: infinityhk.shop, hereafter "the Company") is committed to protecting your personal privacy. This Customer Privacy Policy clearly explains how we collect, use, disclose, transfer, and store your personal data.
The Company reserves the absolute right, at its sole discretion, to change, modify, add, or remove portions of this policy at any time. It is your responsibility to check periodically for changes. Your continued access to the Site, submission of orders, or use of any services following the posting of changes means you fully accept and agree to be bound by this Privacy Policy and its disclaimers.
1. Collection and Specific Use of Personal Data
1.1 When you visit this website, register for InfinityID, or use the services provided, we will request necessary personal data depending on the service's nature and use it strictly within the scope of that specific purpose and order processing.
1.2 Unless explicitly consented to in writing or required by law, the Site will absolutely not use your personal data for other unauthorized commercial purposes.
2. System Security, Third-Party Infrastructure & Data Breach Disclaimer
2.1 Reasonable Safeguards: The Company undertakes to implement reasonable technical and administrative measures aligned with industry standards (including encryption and firewalls) to protect your personal data.
2.2 Internet Transmission Disclaimer: The customer explicitly agrees that no internet transmission or electronic storage method is 100% secure. We cannot guarantee that your data will never be intercepted by unauthorized third parties.
2.3 Third-Party Infrastructure Risks: This Site and related systems (including InfinityID) are built upon global third-party cloud hosting, database, and infrastructure service providers ("Third-Party Platform Providers"). The customer explicitly agrees that if any unauthorized access, source code vulnerabilities, or security failures occur within such Third-Party Platform Providers—leading to the leakage, tampering, or exposure of our API Keys, database credentials, or customer data—such occurrences are force majeure events beyond our reasonable control. The Company shall bear absolutely no direct, indirect, or consequential legal liability or financial compensation.
2.4 Cyber-Attacks Disclaimer: If our systems are breached due to cyber-attacks, malware, ransomware, or third-party zero-day vulnerabilities, resulting in the exposure of your data, passwords, or virtual assets, the Company bears no liability for compensation. Users assume all latent risks of providing personal data online.
3. Use of Cookies and Tracking Technologies
3.1 To provide the best personalized experience, this website will set and access our Cookies on your device.
3.2 You can set your browser to refuse Cookies at any time. However, disabling Cookies may prevent core functions like InfinityID login or the shopping cart from operating normally.
4. Disclosure of Personal Data and Exceptions
4.1 This website will never arbitrarily provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies.
4.2 However, the Company has the right to provide your data to relevant third parties or law enforcement without prior notice under the following circumstances:
- To cooperate with legal requests from the Hong Kong Police Force, Customs, or relevant public agencies based on public interest or criminal investigation;
- When necessary to identify, contact, or take legal action against users violating the Site's terms (e.g., malicious order placement, cyber-attacks);
- Based on explicit legal provisions or court orders;
- To prevent imminent danger to the life, body, liberty, or property of you or others.
5. Data Handling for Violations
If your behavior damages or hinders the operation of this website, affects other users' rights, or involves illegal/violating actions, the Company has the absolute right to record your IP address and operation logs, and hand them over to our legal department or law enforcement. Such data handling will not be subject to general privacy confidentiality restrictions.
6. InfinityCARE Remote Operation Privacy & Security Disclaimer
If you apply for and agree to use the InfinityCARE remote technical support service, you accept the following privacy terms:
6.1 User's Proactive Protection Responsibility: Users bear all risks during remote operations. Before the operation begins, you have the absolute responsibility to proactively back up all important data and close or hide sensitive personal data, files, and passwords on the computer.
6.2 Operation Scope Limits: Our technical staff will only operate during the connection period explicitly authorized by you, strictly limited to resolving the specified issue. Technical staff will never proactively view, delete, or copy unrelated personal files or data unless necessary and with your consent.
6.3 Absolute Disclaimer for Data Loss & Leakage: If any data loss, corruption, or leakage occurs during or after the remote operation due to network interception by third parties, regardless of whether directly or indirectly caused by the technician's operation, the Company assumes no legal or financial liability.
6.4 Right of Termination: If the user disagrees with these terms, they must immediately stop using the remote service; the Company reserves the right to terminate the remote connection service at any time.